AI chatbots and connected phone assistance

NaborynAgent

Help customers find answers, welcome sales enquiries, and support incoming calls. An AI assistant for the conversations that matter to your business, with history and follow-up tools for your team.

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Your business, in conversation

From a first question to a useful next step

Explore illustrative customer conversations and phone assistance. These examples are not live AI sessions.

NABORYN / AI chatbot

Illustrative example, not a live AI session

NaborynAgent

Help a new customer take the next step.

A service business can answer questions and learn what a customer needs before the team follows up.

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Answers depend on the business information and instructions you provide.

Customer

Do you repair leaking taps?

Assistant

BrightHome offers plumbing repairs. Which area is your property in?

Customer

Sector 57. Can someone visit tomorrow?

Assistant

What time would suit you? I can collect your request for the team to confirm availability.

Customer experience

Where an assistant can help your team

Welcome your next customer

Explain your services and ask prospects what they need. Give your team a conversation to follow up, rather than starting from scratch.

Answer everyday customer questions

Help customers understand your products, policies, opening hours, and services using the business information you provide.

Make your website more helpful

Add a customer-facing chatbot to your existing website so visitors have a place to ask questions while exploring your offer.

Support callers with an AI phone assistant

Connect a Twilio number to greet callers and answer routine questions. Configure a handoff number to offer a transfer to your team. Provider setup and charges apply.

Meet customers on connected messaging channels

Bring your assistant to supported channels such as WhatsApp, Messenger, Instagram, and Telegram. Business accounts, provider configuration, and any required approvals are needed.

Understand what customers are asking

Review conversations to spot unanswered questions and improve the business information your assistant uses.

Keep important follow-ups moving

Case management turns conversations into assigned follow-ups, with priority, due dates, and internal notes so your team can resolve the enquiry.

A better first response, with your team in control.

Set the assistant's scope, test its answers, and review important conversations. AI can make mistakes: it should not promise an appointment, payment, or order update unless the required service is connected and has confirmed it.

Phone and messaging channels require compatible provider accounts, configuration, and any applicable approvals. Provider charges are separate from your NABORYN subscription.

Technical capabilities and integrations

Start with one conversation your business needs.

Create and test an assistant on Explore, then choose the plan and connected channels that fit your business.

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